Thinking a bit about leadership and when improvements stall or stop
When improvement efforts stall/stop, it’s because the hand off to “leaders” to continue the work and they aren’t ready to continue the work because they didn’t do the implementation in the first place. They didn’t learn how to operate. They didn’t learn how to evolve their ways of working. They wanted to have something they could just manage.
I’ve seen this happen a few times. There has always been varying amounts of involvement from those managers and the coaching we are doing with them. Inevitably, when we are doing more of the implementing, and the leader hasn’t been learning new skills and behaviors, the improvements stall or stop. When there has been more of a desire for the leader to learn how to run their organization differently, where they have been learning to implement new habits, there is much less fall off in the progress of the improvement efforts.
Leaders need to be involved and learning how to help their organizations evolve.